Privacy Policy

At Walishop, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services.

1. Information We Collect

We may collect the following types of personal information when you interact with Walishop:

Personal Identification Information: Name, email address, phone number, and physical address.
Payment Information: Payment card details, billing address (processed via secure payment gateways).
Account Information: Username, password, order history, and preferences.
Device Information: IP address, browser type, operating system, and device identifiers.
Cookies and Tracking Technologies: We use cookies to enhance your browsing experience and for analytics purposes.

2. How We Use Your Information

We use your personal information to provide, maintain, and improve our services, including:

Processing Orders: To confirm and fulfill your purchases, manage payments, and arrange deliveries.
Customer Support: To respond to inquiries, troubleshoot issues, and provide updates regarding your order.
Personalization: To personalize your shopping experience and recommend products based on your preferences and browsing history.
Marketing: To send promotional offers, newsletters, and product updates. You can opt-out of marketing communications at any time.
Security: To protect against fraud, unauthorized access, and other security threats.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

Service Providers: With third-party companies that help us process payments, fulfill orders, and manage logistics.
Legal Obligations: If required by law, we may share your information with authorities or to comply with legal processes.
Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or alteration. This includes using encryption technologies, secure servers, and implementing security protocols to safeguard your data.

5. Your Rights

You have the right to:

Access: Request a copy of the personal data we hold about you.
Correct: Request corrections to any inaccurate or incomplete information.
Delete: Request the deletion of your personal information from our systems, subject to legal and contractual obligations.
Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting customer support.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to track your activities on our website, including pages visited, time spent, and products viewed. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of those sites before providing any personal information.

8. Changes to This Privacy Policy

Walishop reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and significant changes will be communicated via email or a notice on our website.