Terms and Conditions

Our Terms & Conditions

Welcome to Walishop! By using our services, you agree to the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using Walishop, you agree to be bound by these terms. If you do not agree to these terms, you must not use our website.

2. Product Information

We aim to ensure that all product descriptions, prices, and availability are accurate and up-to-date. However, there may be instances where errors occur. Walishop reserves the right to correct such errors and update product details without prior notice.

3. Pricing

All prices are listed in local currency (CFA Francs or other applicable currencies). Prices may vary due to promotions, discounts, or changes in the market. Any applicable taxes or shipping fees will be added during the checkout process.

4. Payment

Walishop accepts payments via secure payment gateways. By completing a purchase, you agree to provide accurate payment details and ensure sufficient funds are available. We do not store your payment information.

5. Shipping & Delivery

We offer various shipping options, and estimated delivery times will be provided at checkout. While we strive to meet these times, delays may occur due to factors beyond our control. Customers will be notified in case of significant delays.

6. Returns & Refunds

Customers may return eligible products within 7 days of delivery, provided they are in their original condition and packaging. To initiate a return, contact our customer service team. Refunds will be processed once the product is received and inspected. Certain products, such as opened electronics, may not be eligible for return.

7. Warranty

Products sold by Walishop may come with a manufacturer’s warranty. Please refer to the product details for specific warranty information. Walishop does not provide warranties beyond what is offered by the manufacturer.

8. User Responsibilities

Users must ensure that their account details, including passwords, are kept confidential. Walishop will not be responsible for any unauthorized access to your account. Users are responsible for all activities conducted under their account.

9. Privacy Policy

We value your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your data.

10. Limitation of Liability

Walishop is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the purchase price of the product.

11. Changes to Terms

Walishop reserves the right to update or modify these terms and conditions at any time. Any changes will be effective immediately upon posting. Continued use of our website constitutes acceptance of the updated terms.

12. Governing Law

These terms and conditions are governed by the laws of Cameroon. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts in Cameroon.